Since the launch of our first destination in 2010, we’ve maintained the same beliefs for each subsequent destination we’ve added to the portfolio. We feel the only way to really do justice to a country is to give it a dedicated website, packed with ideas, hotels, destinations and excursions above and beyond the standard fare most websites serve up. We then back that up with a very experienced team (on average we each have over 10 years industry experience and have visited our destinations numerous times, if not actually lived there); that experience enables us to give honest, helpful advice and put together tailor-made holidays to your exact specifications. Finally we believe in sensible pricing: pricing that means tailor-made travel is affordable and not just limited to the luxury end of the market.
In January 2015 we were delighted to win our first award, taking bronze in the much-coveted and very competitive Wanderlust Top Tour Operator Awards; we backed this up by winning a place on shortlist again in 2016 and 2017. Then in 2018 we achieved one of our original business goals, winning a Wanderlust Top Tour Operator Gold Award with a 100% client satisfaction rating. Wanderlust Awards are based on a client satisfaction rating rather than simple number of votes, and the standards are incredibly high with 99%+ usually required to secure first place. So winning these awards brings us a great deal of pleasure and pride as it means we have lots of very happy clients!
You can read further about our clients’ experience of Holiday Architects by visiting our Trustpilot page found here.
Tailor-made travel starts with a blank sheet of paper and a conversation with one of our experts, and finishes with a holiday that’s been designed specifically for you. Nothing is set, nothing is off-the-peg, or off limits. You depart when you want, see what you want, stay where you want. It used to be that tailor-made travel was a relatively expensive way to go on holiday, but this isn’t the case any more: and we’ll make sure we stick to whatever budget you give us for the trip.
How We Work
After you initially contact us, we’ll always try and have a conversation with you, just to make sure we’ve completely understood what you’re looking for from the holiday, and to discuss some initial ideas with you. We’ll then go away and put together a bespoke itinerary based on that conversation and your requirements. Once you’ve received this, it is by no means our last and final offer, but rather a first draft: we fully expect to go back and forth with you making changes and tweaks until we have exactly the trip you are looking for. You’ll only part with your money once you’re completely happy with the holiday we’ve put together for you. Your money is 100% protected either by our ATOL bonding (for holidays including flights to/from the UK) or through our Travel Vault membership (for all other holidays).
Rebecca first realised her passion for travel when she studied Spanish and Tourism at university, living abroad and exploring nearby European countries. Soon afterwards she embarked upon many long-haul adventures, such as zip-lining over a volcano-surrounded lake in Guatemala, spotting wild orangutans in the jungles of Borneo, and hiking the Franz Josef Glacier in New Zealand. Rebecca first travelled to Sri Lanka in 2016 and fell in love with the country’s lush green scenery, vibrant culture, fascinating history, and abundance of wildlife. She has since returned several times for longer research trips (including The Maldives as an ideal beach paradise add-on!), seeking out the country’s best boutique hotels and eco-lodges, and discovering off-the-beaten-track spots! Her highlights include hiking the World’s End trail in Horton Plains, wandering around the charming UNESCO Old Town of Galle, and travelling up to Jaffna’s blissful low-lying islands in the north.
Immediately after finishing her degree at University in Gloucestershire, Tracey joined a local Tour Operator and her passion for travel was ignited. She has worked in the industry ever since (20 years!) and has been lucky enough to have travelled (personally and professionally) to many exciting destinations including Sri Lanka, the Maldives, Australia, New Zealand, South Africa, the Caribbean, Greece, Fiji, Samoa, Dubai, Goa and Mauritius. Tracey first travelled to Sri Lanka in 2012 and fell in love with everything this amazing country has to offer – beautiful scenery, historic and cultural sites, endless beaches, delicious cuisine and warm weather! Her highlights include ascending Sigiriya Rock and taking a small, sea plane from Colombo to Koggala Lake.
Behind the scenes, Rebecca and Tracey are (ably?) assisted by the two company founders, Damien and Andrew. Both of them had an expat upbringing in the dim and distant past, so it’s almost inevitable they’ve ended up establishing a travel company. Damien is heavily involved in the marketing side of the business, whilst Andrew takes care of day-to-day things, like making the coffee.
Once you pay the deposit for your holiday you’ll be entering into a contract with us, which is governed by our terms & conditions – so it’s particularly important that you read through these before making your booking. Please click the link below for our terms & conditions.
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